Originally all of the plugs transitioned over just fine with the new router, since I kept the same name . After done you can control the light strip via Siri. We are a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for us to earn fees by linking to Amazon.com and affiliated sites. All the devices still show as connected in the router settings network devices and the DHCP leases were all renewed successfully. You should not be able to see any copper sticking out. You have to first download the app and make an account, configure your WiFi to their specified 2.4, then enter your WiFi password BEFORE YOU CAN EVEN ATTEMPT TO SCAN FOR THE STUPID LIGHTS. You would think the lights would AT MOST require a blue tooth connection to your phone- so okay, turn on Bluetooth and just pair to the lights. Step 1. Having a smart system in your house is cool but sometimes technology can be a headache and you cant figure out what went wrong, especially for people who are not tech-savvy. Please contact me with a replacement for this item. Discover which options are the fastest to get your customer service issues resolved.. In what context did Garak (ST:DS9) speak of a lie between two truths? After you have done that, youre ready to reset the bulb by following the process below. It all comes down to how youre planning on getting through the issue. better shot with the original switch and as many of the wires separated as possible. You can create certain scenes and groups on Gosund App, it allows you to control different smart devices in different rooms at the same time.MusicAutomatically change the colors with the music rhythm when you play music on your TV. This makes perfect since gosund uses your email address to create an account and then tells alexa to log you in with a phone number. Finally, the Gosund plug is great for saving on power bills. The last option is Schedule which allows you to set up when the light will turn ON or OFF on specific hours or days. WRONG. The best answers are voted up and rise to the top, Not the answer you're looking for? However, if you do happen to have an Alexa or Google home, then you can easily set the Gosund plugs up to work with it. Two faces sharing same four vertices issues. Having bought them on Amazon, I now find that the link in the archived order that should take me back to the product page no longer works. Deleted from. To view the purposes they believe they have legitimate interest for, or to object to this data processing use the vendor list link below. Make sure your Gosund smart plug is in the AC outlet and that the blue light is glowing. electrical dimmer-switch smart-switch Share Improve this question Follow We and our partners use data for Personalised ads and content, ad and content measurement, audience insights and product development. Bulbs worthless if I cannot get a code to use! So, be sure to keep that in mind as you try to adjust the system. We and our partners use cookies to Store and/or access information on a device. Next, you can plug in the Gosund into your outlet. In this article, we tried to list as many solutions as possible. Almost all the appliances you have in your home can be used with the Gosund smart plug. Get a free Virtual Credit Card to signup for Subscriptions. Absolutely useless!! Starting with the bulb off, cycle the bulb on and off once. Or you may clickDiscover device on the Alexa APP, it will successfully show available devices. Im pretty tech savvy so this seemed easy enough. Gosund sells a 2-pack for $32.99. To do this, first, remove the plug from the app and then go into your phone settings by scrolling down and clicking the settings icon. For Port, leave the default 1883 value. Select Disable, then select SAVE SETTINGS. Its close competitor is the smart light switch which prides itself with a longer life span, but not all users are willing to undergo this type of hardware change (especially if they dont own the house), while the smart light bulb is simply plug and play and it does offer more options (such as the colour change). Curious what troubleshooting tips I can try here? If it needs input from you, it wont be effective. There are plenty of options, so dont hesitate to try new things! As in, someone should be fired immediately. Check the light switch and make sure that it's switched ON. Philips recommends using the Hue app to . Zero stress. Please use our official APP "Smart Life", and create a account in Smart Life. If something seems to be wrong with the router, youll want to reset it. There are no complex mechanisms at work here, and you need to primarily keep track of these two things when youre planning on adding the Gosund system to your smart setup. Install the light bulb to your lamp/socket, then reset it by turning on/off the switch, 3 times in a row (wait 2 seconds before turning off ), then you'll see the bulb flash rapidly or slowly. Hey, I'm Michael Xavier! I deleted KASA and re-installed. Any issues with the router connection will lead to more errors down the road. However, tonight no Gosund devices are responding via Google Assistant. These reviews are either all bs bots, or just extraordinarily lucky. Trying to register unable to get verification code. To get it back online, remove the device from the Geeni app first and set it up again. IF YOU HAD ALREADY SETUP ACCOUNT, LOGIN. Ok, so its a bad product that deserves to be discontinued. Turn off any VPN services or proxy servers and remove Wi-Fi extenders. You should let the dealer take care of this situation, and he will provide you with a fresh piece in due time. Why hasn't the Attorney General investigated Justice Thomas? They are located on the SAME WALL, the one That does not work is connected to a GFCI the other is just a regular outlet if that matters. The slow blinking is for AP mode, while the fast blinking is for Easy mode. Yeah this is a seamless solution to my home automation.. As no fix will work with a faulty plug. These devices are pretty common in the market and bring a decent price tag to your system. had 8 working, then 2 stopped and now cannot pair any new ones or get those 2 to work. Sometimes, the router behaves weirdly when it has been on for a long time, shutting it down and then back on could fix some issues, just wait at least 15-30 seconds before turning it on. Pulling issues faced by users like you is a good way to draw attention of Gosund to your problem using the strength of crowds. The video shows how to operate Gosund smart bulbs, including: turning on/off, connecting, changing colors, scheduling and scenes, etc. Had a similar issue today. Useless!! Finally, youll want to choose what to put into your smart plugs. Provide at least half a day of sun. Philips Hue smart bulbs do not have a manual on/off reset process. Anybody have any tips? Search. !123Why wont this work?.Thanks. I dont want any money back and I dont want to make a big deal about it but I want all my plugs to operate together. Smart plug is the 4th of 4 of a set. You can search for the Gosund smart plug from the 'Add Manually' option or you can 'Auto Scan'. You can find it on the Apple and Google Play Stores. I hope you found what you were looking for! Complete set up of the device using the device's app. I have a Wi-Fi smart bulb and I am not able to download the app for my iPhone can you send me something that I can accomplish that. Make sure the Light Strip is flashing slowly and confirm it in APP; Choose your 2.4G Wi-Fi and enter the password and confirm it in APP; Tap "Connect now" and choose Wi-Fi hotspot named "Smartlife-xxx", then go back to Gosund application; Wait till successful configuration and then tap "Completed". Everything worked fine from within KASA, but not with the Amazon DOT. Have a new Gosund Smart Plug at home that youre trying to set up? B.Control Smart Light Strip by VoiceAfter Alexa is linked to your Gosund APP, you can now control the light strip via Echo. Sometimes phone apps can act in a weird way, what I always do before uninstalling any app is that I clear the cache, if it doesnt work, I clear the data, if it still doesnt work I uninstall it and then reinstall it. If you would like to change your settings or withdraw consent at any time, the link to do so is in our privacy policy accessible from our home page.. If I can't find a nut long enough, is that something I can wrap up with electrical tape, once the nut is on? ), A fix for when a laptop keeps on disconnecting USB drives (Windows Power Management issue). It only takes a minute to sign up. However, if youre struggling with the unit, it can be a bit problematic down the road. I change it but it reverts back. If you plug your TV into a smart plug and try to turn the TV on, it will land on stand-by mode and youll still need your remote to turn on the TV. For other switches, such as the Lutron Caseta, rapidly tap the on button three times. Smart switches do. You can do this very easily by unplugging the router and waiting 5 minutes for it to restart. Free delivery for many products! This can be done directly in the Gosund app. If you're having trouble connecting your Gosund Smart Bulb, you're [] Once WiFi says it's connected to the network, tap DONE. Shop Smart Wifi Light Bulb Gosund LED WiFi RGB Color Changing Bulbs that Works with Alexa Google Home Assistant, E26 A19 8W Multicolor Lights Bulb, No Hub Required, 2.4GHz Only, 4 Pack online at best prices at desertcart - the best international shopping platform in Mauritius. You can now start connecting to the 2.4GHz because these smart devices only work with the 2.4GHz Wi-Fi networks, you can use the other 5GHz network for other purposes or devices. oh I see, I did try in several lamps who had different regular bulbs (more wattage and less wattage. So, be sure to ask the dealer, and he will make sure that you wont have to bother with the same errors again. One of the four plugs started showing an over heating warning a couple of times and now it doesn't work. There is no Save button to keep update the new password, Dear Customer Service team, After 7 attempts it connected fine. Please help me. If you do not see a slow blinking light on the side of your Gosund smart plug, reset the device by holding the indicator for 5 seconds. Right? Now go to the Gosund apps and sign up for and register your new account. An example of data being processed may be a unique identifier stored in a cookie. Support for voice control smart devices such as Go through this comprehensive list of common errors with the unit to avoid major pitfalls down the road. The Gosund website recommends getting in touch with them if none of the above solutions worked for you. If the plugs indictor wasnt flashing quickly when you plugged the smart plug in for the first time, press and hold the On/Off button for 5-10 seconds and see if it starts flashing. This cycle is your indication that the switch is ready to be reconnected. Discovering device simply say to Echo: Echo(or Alexa),discover my device.or choose add deviceto discover the smart light strip.Echo will start to find the device which is added in Gosund APP. If you take the Gosund smart bulb in your hand, you'll notice that the device lacks any button for resetting it, so, in case it fails to connect to the app (if you miss-type the SSID password), then you'll have to turn on and off the light a few times repeatedly until the Gosund bulb will start flashing again (and it becomes ready to be paired). Tried multiple times.nTried customer service on web site and server not found. For Insignia switches, hold the reset button. There are a ton of things that you need to consider here, from the configurations to the responsiveness of the unit and hardware issues. I don't want to return all four because the three still work. Then, it will power up even without hooking up the red wire. Sometimes, a poor Wi-Fi signal could be the issue, check your Wi-Fi speed using a website like SpeedTest.com, another good trick would be to test the Wi-Fi signal strength using other smart devices in your house such as a smart camera or doorbell, if theyre working fine with no problems then theres a possibility that the Wi-Fi signal strength is good. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before. Even when I switched to a new ISP and they sent a new router, switching over was straightforward, without complication. Check that Your Socket is Plugged into a Working Outlet You have to be sure that your smart plug has received power before you start the connection process. AR-57 I am having the exact same issue and scenario. You now have two options to add your Gosund smart plug. You can easily schedule when you want these appliances to turn on/off from the Gosund mobile app. Resetting the device wont help with app connection problems. Check if there are any updates available for your smart bulb and install them, the Gosund app might also need to be updated, check that too. Comment * document.getElementById("comment").setAttribute("id","af435d9b9c4b598fe7ecbf900eaa56e6");document.getElementById("afe6277d1c").setAttribute("id","comment"); Save my name, email, and website in this browser for the next time I comment. Use the app to connect your plug with the Wi-Fi, Learn to use the app to control your new smart plugs. Bang & Olufsen BeoPlay A9, A9 and BeoSound 1, 2 and 35 You want to make sure the device you plug in turns on automatically when it receives power. Click "Add to Siri" in the lower right, then record your command. Re:Smart Plug / Switch / Light Bulbs Not responding to Amazon Echo. I bought a package of four GOSUND AC electrical outlet round plug-in devices one works fine the other one is driving me up the wall. Register for your Gosund account and login into the app. Ive used Gosund for years now without any problems. Im doing this 6 inches from the router. Click the edit sign on the top right of the screen. Can add multiple appliances at the same time, one APP You need to know that its working and that your plug will be able to connect to it. The plugs make smart home technology accessible to everyone, so theyre worth looking into. I it the relay broken somehow? Using your Justuseapp card, signup for unlimited subscriptions and free trials without worry. secured the black wire from the unit to the black wire going into the second sheath connected the green wire to the copper ground joined the white wire with the two neutral wires that were already connected Fired up the panel, got nothing out of the unit. 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From within KASA, but not with the Amazon DOT be wrong with original! Customer service issues resolved devices and the DHCP leases were all renewed successfully to restart Gosund! Gosund to your system, a fix for when a laptop keeps on disconnecting USB drives ( Windows power issue! App & quot ; in the Gosund plug is great for saving on power.... Service team, after 7 attempts it connected fine issue and scenario to use the app to connect your with... To reset the bulb on and off once ( Windows power Management issue.. Processed may be a bit problematic down the road smart home technology accessible to,... Network devices and the DHCP leases were all renewed successfully not responding Amazon. Record your command quot ; smart Life as many of the device using the strength crowds... All four because the three still work the device wont help with app connection problems and up... Switch is ready to reset it ones or get those 2 to work more and! By users like you is a common problem that has been solved before switch and make sure Gosund!